Credit Renewal & Rollover Policy
Do credits roll over? Monthly plan credits do not roll over — they reset on your billing date. Top up credits you buy separately never expire and always roll over. Monthly plan credits — reset ever...
Do credits roll over?
Monthly plan credits do not roll over — they reset on your billing date. Top-up credits you buy separately never expire and always roll over.
Monthly plan credits — reset every cycle
Each plan includes a credit allowance per billing cycle:
| Plan | Monthly credits |
|---|---|
| Pro | 1,500 |
| Ultra | 4,000 |
| Max | 10,000 (up to 100,000 with higher tiers at checkout) |
- Credits reset on your billing date — the day of the month your subscription renews.
- Unused credits expire when the cycle ends, and your balance refills to the full plan amount. Use them or lose them.
- Yearly plans reset monthly too. Paying yearly changes what you pay, not how often credits refresh.
- Your exact reset date shows in
Settings → Planunder your balance (“Resets in N days”).
Top-up credits — never expire
One-time credit purchases work differently:
- Never expire. They stay in your account indefinitely and carry over every cycle.
- Spent only after your monthly credits run out.
- Available on Ultra and Max in
Settings → Plan: 500–100,000 credits per purchase, with volume pricing from $1.21 down to $1.00 per 100 credits — the more you buy, the cheaper each credit. - Team workspaces can buy bulk credits at a flat $1.00 per 100 credits (minimum 50,000). See Teams.
Which credits are used first?
Krater always spends your soonest-expiring credits first:
- Monthly credits — from your subscription, expire at cycle end
- Top-up credits — only once monthly credits are gone
If you’re a team member, the shared team pool is used before your personal balance.
Example: Ultra plus a top-up
You’re on Ultra (4,000 monthly credits) and bought a 500-credit top-up:
| Day | Event | Monthly credits | Top-up credits |
|---|---|---|---|
| Day 1 | Cycle resets | 4,000 | 500 |
| Day 15 | Used 3,000 | 1,000 | 500 |
| Day 28 | Used 1,200 more | 0 | 300 |
| Day 30 | Cycle resets | 4,000 | 300 |
The 300 purchased credits carried into the new month. The monthly allowance refilled to 4,000 — the unused 800 from last cycle are gone.
Upgrading or letting your plan lapse
- Upgrading mid-cycle resets your used counter immediately, so you get the new plan’s full allowance right away — not a prorated amount.
- Cancelling keeps full access until the end of your paid period. After that your account drops to the free tier: paid features stop, but your top-up balance stays on your account and becomes spendable again when you resubscribe to any paid plan.
Running low mid-cycle?
- Buy a top-up (Ultra/Max) — credits land instantly and never expire.
- Upgrade your plan — a bigger monthly allowance, effective immediately.
- Earn free credits — complete tasks in
Settings → Earn. See Understanding credits.
Questions? Reach us at hey@krater.ai.