
Step-by-step: delete your monday.com account the right way - cancel billing first, export what you need, then remove the account permanently.

Closing an account without choosing data deletion leaves your boards stored by default, so pick the delete option explicitly if you want everything gone.
Deleting account data permanently removes boards, items and files for the whole account. Closing without deleting data leaves it stored, and monday reserves the right to purge inactive accounts later.
Deleting removes your account; it does not get you a refund for the current billing period. If you are leaving because of the price, there is a cheaper way to keep the same capability.
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More guides: how to cancel monday.com · monday.com pricing · cancel ClickUp
Can I recover my monday.com account after deleting it?
No. Deletion is permanent - the account and its data are removed and cannot be restored.
Do I get a refund when I delete my account?
Deleting the account does not trigger a refund. Cancel the subscription first and check monday.com's refund policy.
Is deleting the same as cancelling?
No. Cancelling stops future billing but keeps your account. Deleting removes the account entirely. Most people should cancel first, export what they need, then delete.
Last verified October 2026. Official source: monday.com.