How to Delete Your Otter.ai Account (Permanently)
Step-by-step: delete your Otter.ai account the right way — cancel billing first, export your data, then remove the account permanently.
How to delete your Otter.ai account
- Cancel Otter Pro first: otter.ai > Account Settings > Plan > Cancel subscription.
- Sign in at otter.ai > Account Settings.
- Go to the "General" or "Account" tab and choose "Delete account".
- Export transcripts first — all conversations are deleted with the account.
In the Otter app: Settings > Account > Delete Account.
Before you delete
- Transcripts are unrecoverable after deletion — export anything you need (TXT/PDF/SRT).
- Subscriptions billed via App Store/Play must be cancelled in the store separately.
- Workspace members: leave shared workspaces before deleting.
What happens after you delete
Deletion removes all transcripts, recordings and workspace data permanently.
Deleting removes your account; it does not get you a refund for the current billing period. If you are leaving because of the price, there is a cheaper way to keep the same capability.
Leaving because of the price?
If Otter.ai was costing you a standalone subscription, Krater gives you 500+ AI models in one workspace for a single $20/month Pro plan. One subscription replaces several single-model subs. Compare plans on our Otter.ai pricing breakdown or see every model we support.
More guides: how to cancel Otter.ai · Otter.ai pricing · Otter.ai alternatives
FAQ
Can I recover my Otter.ai account after deleting it?
No. Deletion is permanent on Otter.ai. A few products (X, Microsoft) hold the account in a deactivated state for about 30 days first, but once the window closes it cannot be restored.
Do I get a refund when I delete my account?
Deleting the account does not trigger a refund. Cancel the subscription first and check Otter.ai's refund policy — most AI products do not refund unused time.
Is deleting the same as cancelling?
No. Cancelling stops future billing but keeps your account and history. Deleting removes the account entirely. Most people should cancel first, keep using the free tier until the period ends, then delete.
Last verified October 2026. Official source: help.otter.ai/.