How to Delete Your Qwen Account (Permanently)
Step-by-step: delete your Qwen account the right way - disable API billing first, then remove the account. Open-weight models you downloaded keep working.
How to delete your Qwen account
- If you use the API, disable keys in Alibaba Cloud Model Studio first - a live key can still be billed.
- Open the Qwen chat app and go to profile settings.
- Use Delete account and confirm.
- Deleting the chat account does not automatically close the Alibaba Cloud account - that is a separate deletion in the cloud console.
Before you delete
- Chat history is removed with the account - export anything you want to keep.
- Open-weight checkpoints you downloaded to your own hardware are unaffected.
- Settle any outstanding API balance before deleting the cloud account.
What happens after you delete
Deletion removes your chat account, history and settings. Self-hosted models and files on your machine are untouched.
Deleting removes your account; it does not get you a refund for the current billing period. If you are leaving because of price friction, there is a cheaper way to keep the same capability.
Leaving because of the price?
Krater runs Qwen3, Qwen Max and 500+ other models in one workspace for a single $20/month Pro plan - no separate cloud account or per-token billing. Compare plans on our Qwen pricing breakdown or see every model we support.
More guides: how to cancel Qwen · Qwen pricing · cancel DeepSeek
FAQ
Can I recover my Qwen account after deleting it?
No. Deletion is permanent - the account, chat history and settings are removed and cannot be restored.
Do I get a refund when I delete my account?
Deleting the account does not trigger a refund. Disable API keys and settle the balance first.
Is deleting the same as cancelling?
No. Disabling API keys stops billing but keeps the account. Deleting removes the account entirely. Disable keys first, then delete.
Last verified October 2026. Official source: qwen.ai.