How to Cancel Qwen
Qwen chat is free - there is nothing to cancel for the app. If you pay for API usage on Alibaba Cloud Model Studio, disable the API keys and stop billing there. Steps and what to use instead.
If you use the free Qwen chat
- There is no subscription - simply stop using it, or delete the account under profile settings.
If you pay for the Qwen API (Model Studio)
- Sign in to the Alibaba Cloud console and open Model Studio.
- Disable the service or remove the API keys you no longer use.
- API billing is pay-as-you-go - usage stops billing the moment keys are disabled; settle any accrued balance.
What happens after you stop
- Pay-as-you-go billing stops when keys are disabled; outstanding usage charges still post.
- Free chat keeps working with the same account.
- Open-weight checkpoints you downloaded keep running - they are yours.
Refund policy
API usage is metered and generally non-refundable; prepaid resource packages have their own refund windows under Alibaba Cloud rules. For billing disputes, open a ticket in the console.
The gotchas that trip people up
- Free chat and paid API are separate. Closing the chat app does nothing to API billing - keys keep billing until disabled.
- Keys must be deleted, not just unused. A live key can still rack up charges if any integration calls it.
Why people actually stop paying
Three reasons come up over and over:
- The chat is free anyway. Most users never needed the API.
- Model access moved. The same Qwen models run inside other apps without a separate cloud account.
- Self-hosting is free. The open-weight checkpoints cost nothing to run on your own hardware.
If that is why you are leaving
If you wanted Qwen without the cloud-account overhead, Krater Pro is $20 a month and runs Qwen3, Qwen Max and 500+ other models in one workspace - no per-token billing for chat. Browse the full model list.
More guides: cancel DeepSeek, cancel Mistral, cancel ChatGPT, see how to delete the account and Qwen pricing, or every cancel guide.
FAQ
How do I cancel Qwen? The chat app is free - nothing to cancel. For API billing, disable keys in Alibaba Cloud Model Studio.
Will I get a refund? Metered API usage is non-refundable; prepaid packages follow Alibaba Cloud refund windows.
Does deleting my Qwen account stop API billing? Not necessarily - disable API keys in the cloud console first, then delete the account.
Is Qwen chat free? Yes - unlimited chat with the latest Qwen models, no subscription required.
Steps checked October 2026 on qwen.ai and the Alibaba Cloud console.