How to Cancel Any AI Subscription: The Universal Guide
The 60-second rule for cancelling any AI subscription: cancel where you subscribed, web or app store. Step-by-step guides for every major tool.
The universal 60-second checklist
- Check your card statement to see who actually bills you: the AI company directly (usually Stripe), Apple, or Google.
- Billed by the company: log in on their website, find Settings, then Billing or Subscription, then Manage, then Cancel.
- Billed by Apple: iPhone Settings, your name, Subscriptions, the app, Cancel Subscription.
- Billed by Google: Play Store, profile icon, Payments and subscriptions, Subscriptions, the app, Cancel.
- Keep the confirmation. Screenshot the cancelled state; you will want it if a charge slips through.
The gotchas that catch everyone
- No cancel button in the app settings? You subscribed on the other platform. Web subscribers never see a store subscription and vice versa.
- Team and workspace plans are cancelled by admins, not members. Leaving a workspace does not stop per-seat billing.
- Access runs to the end of the paid period. Cancelling is almost never instant; do not wait for it to look "off".
- Refunds are exceptions, not the rule. Ask support immediately if you were charged by mistake.
Step-by-step guides
| Tool | Guide | Watch out for |
|---|---|---|
| ChatGPT | How to cancel ChatGPT | Web vs app-store split; Business plans need an admin |
| Grok | How to cancel Grok | SuperGrok and X Premium are two separate subscriptions |
| Claude | How to cancel Claude | App subscriptions do not show in claude.ai billing |
| Perplexity | How to cancel Perplexity | Stripe portal on web; deleting account does not cancel |
| GitHub Copilot | How to cancel GitHub Copilot | Org seats need an owner; uninstalling the extension does nothing |
| Gemini | How to cancel Gemini | It is a Google One tier; storage drops to 15GB free |
| Caktus AI | How to cancel Caktus AI | Trial auto-converts to ~$20-30/month |
After you cancel
If you cancelled because the bills were stacking up rather than because AI stopped being useful, the pattern to break is paying per model. Krater puts 400+ models from every major lab plus image, video and voice in one $20/month subscription: see the plans, browse the models. If you just want occasional free access, every tool above keeps a free tier after cancellation.
FAQ
Where do I cancel an AI subscription? Wherever you subscribed: the tool's website billing page for web signups, or your phone's Subscriptions menu for app signups.
Does deleting the app cancel the subscription? Never. App deletion and billing are unrelated; cancel in the store or account billing first.
Will I get a refund? Generally no for partial periods; access runs to the end of the billing cycle. Dispute through your card issuer only if charges continue after confirmed cancellation.
Steps checked 1 October 2026 across each vendor's billing documentation.