How to Cancel Runway
Sign in at runwayml.com, open your workspace > Settings > Plans and billing > Manage plan, then cancel. Paid features and remaining credits run to period end. Steps for every platform, refund rules and what to use instead.
On the web (runwayml.com)
- Sign in at runwayml.com.
- Open your workspace Settings > Plans and billing.
- Choose Manage plan > Cancel and confirm.
What happens after you cancel
- Paid plan features run until the end of the billing period.
- Unused monthly credits expire - Runway credits do not roll over past the cycle they were issued in.
- Your projects and generated assets stay in the workspace.
Refund policy
Runway does not offer partial refunds; annual plans ending early forfeit the unused months per their terms.
The gotchas that trip people up
- I am billed but the plan shows free Multiple workspaces are billed separately - check each workspace's Plans and billing page.
Why people actually cancel
Three reasons come up over and over in the threads complaining about this:
- Subscription fatigue. You are paying for Runway plus one or two other AI tools and the bills stack up past $60 a month.
- A new model came out somewhere else. A new release lands at another lab and your Runway sub only buys you one tool.
- You barely used the paid tier. The free or occasional-use path covers what you actually needed.
If that is why you are leaving
If the reason is cost or juggling, the answer is not another single-tool subscription, it is consolidation. Krater Pro is $20 a month and includes Veo, Kling and other video models inside Krater alongside 500+ models, plus image and video generation, voice mode and document work in one workspace. Browse the full model list. Teams get 5 seats on Max for $119 flat instead of per-seat billing.
A limited free tier remains with a small credit grant.
More guides: cancel ChatGPT, cancel Claude, cancel Gemini, cancel Grok, cancel Perplexity, cancel Midjourney, see how to delete the account, or every cancel guide.
FAQ
How do I cancel Runway? Sign in at runwayml.com, open your workspace > Settings > Plans and billing > Manage plan, then cancel. Paid features and remaining credits run to period end.
Will I get a refund after cancelling Runway? Runway does not offer partial refunds; annual plans ending early forfeit the unused months per their terms.
Does deleting my Runway account cancel the subscription? No. Account deletion and billing are separate - cancel the subscription first, then delete if you want to.
Can I keep using Runway for free? A limited free tier remains with a small credit grant.
Steps checked October 2026 on runwayml.com and the relevant app store subscription settings.